Mindtree
Branding · Product Design
Made In Rural India: A Brand and a Marketplace for Farmers
Building a farmer-owned brand from the ground up, then designing the app that let customers order direct from farm to pickup.
Role
Designer, UI/UX
Timeline
2018 — 2019
Scope
Branding · Android App
Overview
Indians consume roughly 40 times more pesticides through their food than the average American or European, and most food brands had no real relationship with the farmers actually growing what they sold. Mindtree.org's I Got Crops initiative worked directly with farmers to build transparent, direct supply chains instead, and MIRI, Made In Rural India, was the farmer-owned brand built to bring that model to customers.
This case study covers two connected pieces of work: building MIRI's brand identity from nothing, and then designing the Android app that let customers order direct from farm to a branded pickup location.
6×
increase in farmer income through direct market linkages
70%
of the retail price went straight to the farmer on every order
Building the Brand
A mark rooted in the earth, not a stereotype of rural life
The identity was built around a cotton plant mark and an earthy, modern palette, farmer-centric without leaning on the tired "rustic" visual cliché that most agricultural branding falls back on. That system carried across packaging, from kraft-paper pouches to honey jars finished with a simple cloth tie, and into a physical MIRI presence where customers could see and collect what they'd ordered.
Brand identity, packaging, and the MIRI pickup location
From Brand to Marketplace
From farm to fork
The app extended that same brand into an actual transaction: customers ordered groceries sourced directly from local farmers and collected them at a MIRI pickup location. The goal was to design an online farmer's market while building real consumer awareness of what a direct farm-to-table model actually meant. The harder problem was competing with mainstream grocery apps without losing the thing that made MIRI different: the app's narrative had to stay with the farmer and his story, not just the transaction.
Research & Iteration
What a low-fidelity prototype taught us
Interviews on an early working prototype were positive: people found the app simple to use, navigation was easy, and the farmer-contribution messaging resonated. But one insight stood out. Some users didn't recognize product names, because the same produce is known by different names colloquially across India. A clean information architecture doesn't help if the words on it don't match how someone actually talks.
That fed directly into the next round: product imagery got more visual weight, interesting facts were added to each product, and a content roadmap was built so the app could keep closing that gap over time. The high-fidelity build added custom, hand-drawn iconography and animation to keep the brand's warmth intact as the product matured.
Making the Farmer Visible
The feature the whole app was really about
Every order showed customers exactly how much of what they paid went back to rural farms, right in the cart. But the real mechanic lived one tap deeper, in a screen that introduced customers to an actual farmer by name, showing what she earned through MIRI next to what she would have earned through a traditional chain of middlemen. That contribution was then translated into something tangible:
- —A month of good schooling
- —A year of health insurance for the family
- —Farm equipment to grow her own business
- —Organic fertilizer for the next season's crop
It wasn't a loyalty gimmick. It was the clearest possible answer to a question every customer was implicitly asking: does my purchase actually matter to someone.
Contributions to Rural Farms: the farmer profile and impact breakdown
Results
What customers said
“Very simple and neat UI. Loved the info on how this platform is significantly contributing to rural livelihoods. Very well done.”
“Good app, convenient and easy to buy organic products.”
“Great initiative. Provides transparency in monetary benefit to farmers. Content of app can be improved.”
That last note was fair, and it shaped what came next: more engaging content to support healthy living, goal-based product lists for things like weight loss or low cholesterol, and the ability to favourite and reorder past purchases so returning customers didn't have to rebuild an order from scratch every time.
What I Learned
Meaning has to survive translation.
A product name that makes perfect sense in one region can mean nothing in another. Language and local context aren't a localization afterthought, they're part of the information architecture itself.
Transparency is a feature, not a footnote.
Showing customers exactly where their money went did more for trust and retention than any amount of copywriting about the brand's mission could have.
A brand is proven face to face, not just in a deck.
Watching people collect real orders at a real MIRI pickup counter said more about whether the brand worked than any screen ever could.
The Takeaway
The strongest sell for MIRI was never the app or the packaging. It was showing someone exactly whose life got better because they bought a bag of dal.